MOBILE HOME VISITS
Earwax removal at home in West Malling
The mobile service includes West Malling, helping people arrange ear care without travelling to a treatment room.
Pay after your visit
Arranging your West Malling visit
If you need a West Malling care-home visit or appointments for several residents, call James to arrange the visit length rather than using a single-person online request.
Choose a preferred time online. James checks the visit address and travel, then confirms by email. Allow 45 minutes for the visit; another 45 minutes is kept free afterwards for travel. No payment is taken online.
Monday–Friday 9am–8pm, Saturday 9am–5pm and Sunday 10am–5pm, subject to availability.
What happens at home
James discusses your hearing and ear history, examines both ears, and chooses a suitable approach. Equipment for microsuction, warm water irrigation and manual removal is brought to the visit. You receive advice afterwards.
Call first for anyone under 18, ear pain or discharge, a suspected infection, a perforated eardrum, grommets, previous surgery or medical concerns. For sudden hearing loss, contact an urgent GP service or NHS 111 rather than waiting for a wax-removal appointment.
Read the frequently asked questions · Aftercare advice · Care-home visits